I received a wig that I ordered. The wig was no where near the color I chose. After looking at the reviews and a YouTube video I figured I would at least give the "customer service" a chance to prove the reviews wrong. I was encouraged because I was contacted within 24 hours HOWEVER I have heard nothing else from them! Now I am stuck with a wig that I can't wear or return. I was looking forward to ordering other wigs from them. The website is impressive, but the company sucks!