Rhonda M.

Word to the wise, Do Not rate this company before receiving your purchase. I wish it was possible to give a rating of 0, as that's the rating they deserve. I ordered a 4 pc. Sofa table set on 12/8/2019 and they took the full payment immediately. That was the day all contact from them ceased, no updates, emails, nothing. Since they publish a time frame to ship of 4-6 weeks I knew it would take a bit longer. On 1/6/2020 I finally reached out for an update after receiving no product or contact whatsoever since the date of my purchase. At that time I was told it would ship no later than today, 1/20/2020, and since it was a beautiful set I decided to continue to wait. When the new ship date arrived (1/20/20) and I'd still not received any contact I reached out to this company once again. It was at this point that I was told it was still on back order and the new ship date wouldn't be until the end of April. At this point I'd never received one contact initiated by them, they'd had my funds for 2 months and no matter how much I love the set, I finally cancelled and requested a refund. I'd hand the money to someone homeless before allowing it to stay in their pocket. As an owner of a small business myself, I've never had such a horrible experience with another company. In the past I've purchased handmade, heirloom quality furniture without this much trouble. Even worse, if I hadn't gone to the trouble of contacting them, I'd still be clueless about everything. If you see something you like here, go elsewhere to find a responsible vendor. The extra $10.00 to $20.00 you may save is definitely not worth the hassle. And that's if you're fortunate enough to receive your purchase at all.