WORST customer service and biggest shipping SCAM out there. DO NOT USE THEM - AVOID AT ALL COST! I would give ZERO stars if it were an option. This bunch of crooks adds taxes when taxes aren't due (wtf?). Their delivery times are a joke - 18 BUSINESS DAYS to deliver to Australia? Shopbop, Netaporter, Mytheresa, etc, have no problems shipping internationally within days at no cost - and very low costs for returns! I'm astounded that companies like Saks, Neimans, Nordstrom, Barneys use Borderfree. I will not shop at any store if it means Borderfree is the only shipping option. Do not give them your money.