These negative reviews are completely true, I have experienced everyone of them. Fake old accounts, limited searches, or they is far away. As well I paid for 3 months and they continue to charge me. I tried customer service, but like the other reviews stated no hear back, so I called my bank files a claim. Nnooww customer service response back saying my account will be deleted and if I contact my bank and reverse my claim, they will reactivate my account, and give me free months. I'm like really WOW, low life thief's after you kept charging months later with limited searches... I WILL NOT ADVISE ANYONE, VE CAREFUL IF YOU DO