Like most of these reviews, my experience with this company was a disaster. The wig I finally received was awful. Did not resemble what ordered at all plus there was a huge indentation at crown. Sent pics to no avail. Customer service is non existent & shameful. Y stylist confirmed it was worst she'd ever seen & I can't possible wear it (or even give it away). It went in the trash, just like my $. This company is rip off & scam.