Rey C.

Oct 15 - Ordered double vanity and paid $2,400. Nov 4 - Finally delivered. Nov 11 - Installer noticed cracked marble top. Notified Wayfair and ordered replacement. Nov 13 - Got an email saying replacement will be delivered Nov 16. Made appointment with installer. Nov 16 - Installer on standby. I stayed home from work to accept delivery. Delivery did not happen. I notified Wayfair via email. Nov 20 - Finally got a call from Diane of Wayfair that replacement will arrive at "delivery agent" Nov 22 and I will be contacted to set up an appointment for delivery. Nov 22 - No call. Nov 23 - Still no call. I notified Wayfair via email again. Nov 24 - Got a reply from Wayfair saying replacement arrived at local delivery agent. But it's now the end of the day and still don't have an appointment for delivery. Why is it so hard to get a replacement? Why can't I be given a tracking # like every other legit online seller? Beware of ordering from Wayfair!