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They charged me then say its back order.
Still have not received my orders.
Trying to get refund but very hard and not responding.
Reno G.'s review of NewChic earned 7 Very Helpful votes
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Empty.
Dear reno g.,
Thanks for your order and we are sorry for the insufficient stock.
Some products in our store are in great demand and before your ordering, for the out-of-stock items, we have marked the words like " Expected dispatched in xxx business days" on the product page. You can find it after you choose the size and color. And between placing your order and packaging it, the stock may have run out. But we have pushed to get them back in stock. As soon as the products are in stock, the parcel can be dispatched at first. Hope for your kindly understanding.
Also, you can log in Newchic account and check order status: My Account -- View Orders--My Orders. Below is the link. https://www.newchic.com/account/orderlist.html
For further assistance, we suggest you contact us and give us your order number so that we can check it for you.
Computer access:
https://www.newchic.com/Contact-Us-hc10.html
Phone access:
https://pwa.newchic.com/customer-service We will try our best to offer you a best solution. Thank you in advance.
Best regards,
Newchic team