Ren M.

In theory, Chewy is a great site. It has a lot of pet products that aren't in stores lately due to supply problems. But it's a mirage. I have been using autoship foolishly for a year now to save money and get all my cats' food before they run out, but Chewy doesn't notify me until two days AFTER the shipment was supposed to arrive that I'm NOT getting all of the items in my order. That leaves me negative two days to go to the store and try to find something for my cats to eat. My girl cat is disgusted with me and most likely assumes I am a terrible hunter. I've been rationing their wet food because they're running out and Chewy keeps promising a whole box of food will be on my doorstep in the afternoon, so I put off going to the store. I understand that sometimes items are out of stock, but two days after they're promised to arrive is NOT the time to tell me about it unless they want to come over and deal with my cat meowing all night that her treats are not here!