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Renford E.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Finance, Business

Member since August 2015

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1 Review by Renford

8/25/15
I have tried and tried to access my account without any success. The problem first arose when I tried to access my account in USA (I'm from the UK). There was no joy. I informed STP that I would be in the United States and received the reply that I should be able to access my account once back in the UK. In addition to that I wanted to change my telephone number held on my account. I uploaded the required documents for verification i. E. telephone contract and have since seen that my account has now been suspended! Despite numberous emails to STP no one has replied back. This is very back business indeed. I now just want the balance of my funds back.
danielh124
Daniel H. – SolidTrustPay Rep
Hello Renford,

It sounds a lot like you were having issues with roaming as you traveled from the UK to the US -- this is likely the reason your account was suspended. We encourage you to contact our customer support staff at www.stpay.info via live chat or ticket in an event where you cannot access your account, or are in need of any kind of immediate assistance, instead of sending emails.

Renford Has Earned 6 Votes

Renford E.'s review of SolidTrustPay earned 6 Very Helpful votes

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