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Rene P.

Contributor Level

Total Points
83

1 Review by Rene

  • iPostal1

8/8/18

Before account opening (florida office) their homepage and email (see attachment) states if you live outside US and only plan to receive packages you need form 1583 and one id (no notarization). After receiving my package (and no mail) they were demanding two ids and a notarized 1583 form in order to access my package. They offered me a link to notarize for 75$. I discarded my package. Very misleading information in best case. Very disappointing, donĀ“t use!

Tip for consumers:
stay away!

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Larry B. – iPostal1 Rep

Hi Rene,

Thanks for your review. We apologize for the problem you describe with your package. The message that pops up in your digital mailbox when you sign up does clearly state that the Form 1583 is required to be notarized. Unfortunately, the follow up email that you received said otherwise regarding someone who lives outside the U.S. and receives just packages. This was left over from an earlier policy that we have since changed. We will be updating the follow up email to avoid any confusion in the future. By the way, our website does not say anything about notarization not required for someone who lives outside the U.S. and receives only packages. In fact, our FAQ section on Form 1583 does explicitly mention that notarization is required.

Sincerely,
IPostal1

Rene Has Earned 3 Votes

Rene P.'s review of iPostal1 earned 3 Very Helpful votes

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