renee w.

They should allow for a rating of Zero (0) stars. Only gave them 1 because I had to.

Purchased a vehicle there and immediately told them there was something wrong with the front doors but I did not know what. Advised them on at least 3-4 separate occasions that there was something wrong with the doors. Told them what was happening with them and the sound they were making. They never took care of the problem - kept saying nothing was wrong. Also, told them that the muffler was loud and making a tinging sound. They sent me to Monroe Muffler to have them "look at it". Monroe said the muffler was "rigged" and not put on correctly and the parts they used to connect were "all rusted out". United Auto did nothing to rectify or fix this problem. Eventually, the muffler fell off altogether and you can hear me coming from a mile away - but of course they claim I've had the vehicle too long for it to be their problem.
The doors no longer close and the passenger door has even flown open while driving * WITH MY CHILDREN IN THE VEHICLE. I was basically told to pound salt because the vehicle was a year old. I even told them I would buy the parts to fix the doors if they just had their flunkies put the parts in - they would not accommodate.
But the worst offense - When I got my vehicle inspected after the first year of ownership, I was told that the emergency brakes had been removed from the vehicle. When I contacted United Auto, they tried saying the car was a year old and it was not their responsibility... even though they had clearly put an illegal inspection sticker on the window a year before. They even tried to infer that I took the emergency brakes out of the car. His only concern was wanting to know why I took the car to my mechanic for inspection, rather than him - obviously they planned on putting another illegal sticker on it the following year. They finally did pay for the parts for the emergency brakes but I had to split the cost of the labor - FOR THEIR THIEVERY.

To add insult to injury, I realized when the front bumper fell off (which holds the plate) that it was somehow rigged temporarily in place - I had to get under the vehicle myself and fix this. It is also an absolute rust bucket - the back bumper and and the sides are rusting right through. There was not a single drop of rust on it when I purchased it so I'm not sure what they do to temporarily hide that so people will purchase.

Magnano even had the balls to use the oldest Used Car Salesman line in the book and claim that the car was previously owned by nuns. I did not fall for it but just laughed it off at the time and said I have never seen a nun driving a Chevy Blazer... I also pointed out that the previous owners registration was still in the glove box and her name wasn't "sister" anyone.
When you walk in his door, he automatically assumes you are an idiot.

DO NOT EVEN CONSIDER PURCHASING A VEHICLE FROM THESE SHEISTERS!