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I made a purchase on January 19,2023. I never received an order confirmation email nor a tracking number for this purchase. On February 2, I called and spoke to Yasmine. She stated the order was marked delivered on January 24th. I work from home and I am at home all day to receive any package. I reviewed my home cameras and no packaged from UPS was delivered to me or any of my neighbors on January 24th. I relayed that I was never sent an email highlighting my purchase or any shipping information and that I only receive an email from pay pal for the charge for the purchase. I relayed this to the company and was told that it is not their problem by Yasmine.
Tip for consumers:
Do not buy from Sam's Beauty. I now see why they have a 2.2 rating. Buyer Beware. They will take your money and not send your package.
Products used:
None. I never received my products or package.
Renee R.'s review of Sams Beauty earned 6 Very Helpful votes
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Empty.
This company should be shut down. Worst customer service ever, and they will make you jump...
They never refunded my money for an order that I returned nor did they respond to emails...
