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Was planning on buying multiple things from this site but a 1.6 ratting stopped me from doing any business with this company. Cindy sure does have a answer for everything may 1 or 2 times do they take full responsibility other then that it's every excuse in the book. THANK YOU EVERYONE FOR YALLS REVIEW STOPPED ME FROM MAKING A BIG MISTAKE
Renee R.'s review of Eastwood earned 5 Very Helpful votes
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Hello Renee,
I am sorry to hear that you feel that way and we appreciate your feedback. I do my very best to respond to every review our customers take the time to enter. Very often there are logical reasons for what took place and I do my best to explain the situation and offer further assistance. I apologize for every inconvenience and offer to make things right. Yes, our reviews on Sitejabber are not good, but we do have a 4.2-star rating on Google, as well as a 4.2-star rating on Facebook, 83% satisfaction on customer surveys, and a 93% seller rating on Amazon. We also have industry-leading warranties and return policies; in addition to being known world-wide for our DIY videos and content. Again, I thank you for providing us with your honest feedback. Please let me know if I can do anything else for you.