For 2 wks they have supposedly been updating on the lines! That shouldn't take 2 wks! I have lost pay from my job & written up because of lost calls! They are doing this with no option to stay connected for those of us who work from home & no notification ahead of time except for whoops we are doing repairs! They stated they were done 2 days in. It's been 2 wks! IM DONE! If anyone wants to join me in a class action lawsuit tag me!