Renee J.

Chupamobile is horrible. I have been trying to get help about a scammer on their site and they refuse to help me.

I previously bought an app and had been having problems with that app. I kept writing to the developer for months and did not receive a response. A few months later that same app reappeared on the site from a different developer. Out of curiosity, I commented on the new developer's page and asked him about the app and whether he could help me or not. He responded saying (his direct words) "This is my app and i sell it on another marketplaces. Where did you purchase it?" I told him I bought it from Chupamobile from another developer. This was his response: "This man was a scammer and sold my app for himself but chupa gave me his account and his earnings from it. That was more than one year." So I asked him if he would be able to help me with the app or should I buy it again? He never responded. It ahs been more than a month.

I contacted Chupamobile's "help". The chat on the lower right hand part of the screen? If that the "help" they were absolutely no help at all. I have been going back and forth with the person and she knows what happened but she is not giving me a concrete answer as to what she can do. So I went to the support page. No answer.

It is not my fault that there was a scammer selling apps and I happened to have bought that app from the scammer. I was the one scammed! The original developer said he got the money back from Chupa so why can't I get any help?

I give up. I just want help with a 30 dollar app. Don't waste your time or your money with this company, you will end up frustrated.