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Renee H.

Contributor Level

Total Points
81

1 Review by Renee

  • Zazzle

2/22/17

I wrote this directly to the company and thought I should share it with others.

"have been considering new business cards and related items for a new business and have been pleased with the custom marketing I've seen from your company until today. Along with the design I have liked the most, there was a custom printed cap that state "Grab America by the $#*! again". I find that cap to be tasteless, vulgar and completely inappropriate behavior on the part of your company. You provide a service and I don't particularly care about your politics, I care about the quality of your product and your customer service. In return, I would think you would not care about my politics. I would think you would be interested in my money, in my return business and a positive word of mouth marketing strategy. Although a positive experience isn't talked about as often as a negative experience, both work to the benefit or detriment of your sales to the general public. General, as in ALL, not just anti-Trump supporters. I am thoroughly disappointed in your choice of advertising and will take my business elsewhere."

* Zazzle attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Zazzle S. – Zazzle Rep

Hello Renee,

Thank you for bringing this to our attention.
I have forwarded this on and our team is in the process of removing the product now.
It should be completely removed within the next few day.

With that being said, please keep in mind that Zazzle is a marketplace of designers and sellers and we rely on our customers to bring matters like this to our attention.
Thank you again!
Please keep in mind that if you ever find yourself disagreeing with a product on our site, at the bottom of the product page there will always be an option to "Report" the product.

If you have any further questions, please feel free to personal message us here, or reach out to our team at support@zazzle.com.

Thank you,
Terri

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