Thumbnail of user renatoh

renato h.

Contributor Level

Total Points
90

1 Review by renato

  • Tophatter

8/9/17
Verified purchase

I have not received my order of FlexTape even after over a month. The tracking info status of in transit has not changed for 2 weeks after USPS received it from China, I can reasonably assumed it will never be delivered. Also, I have not received refunds for the defective mini-camera and bluetooth watch I returned over a month ago and confirmed delivered by USPS.

Thumbnail of user feliciac14
Tophatter S. – Tophatter Rep

Hi Renato,

I'm truly sorry to hear that you are feeling frustrated and disappointed due to not receiving your item. Please note tracking from different countries takes a bit longer than domestic mail. Because of this, we allow an extended 60 day delivery time for your item to arrive.

Per our Buyer Protection policy, if your item isn't delivered to you within 60 days let us know and a full refund will be processed. See details here: http://tinyurl.com/jeura4f and http://tinyurl.com/zfc5lpn

Warm regards,
Felicia

renato Has Earned 10 Votes

Renato H.'s review of Tophatter earned 10 Very Helpful votes

renato hasn’t received any thanks yous.

renato doesn’t have any fans yet.

renato isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user gassenchristopher6
4/3/23

Tophatter was the biggest rip off company selling fake items falsely advertising them as real....

Thumbnail of user tonya895
10/5/22

Garbage garbage garbage. Cannot accept multiple orders without messing up. Cheated me on several...