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My husband and I tried Freshly. The food was fine, it just reminded us too much of eating airplane food and we decided it wasn't for us. Just as we decided it wasn't for us, our next order was charged and we got a confirmation email. Womp womp-- my email had put all of our follow-up emails in spam and so I was very confused about why we were receiving more food. Anyway, I explained all of this to Alex F. In the little chat box and received friendly, succinct, and helpful customer service. I'm really impressed!
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It is sooooo terrible I had to stop eating and come give somewhere to write a review. Let me...
Hi Renae! Thank you so much for your honest review. While I'm disappointed that you found your meals only fine, I also know that we're not a fit for everyone! But, I'm very proud that Alex took good care of you with the customer service you received! I'll make sure to pass along your feedback, and I'll follow-up with you privately to see if we can be of further assistance.