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reka p.

  • 1 Review
  • 1 Helpful Vote
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Experience: Travel

Member since January 2020

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1 Review by reka

Completely unprofessional, I will never use their services again and I will advise everyone to avoid them. They had canceled my flight 2 months ago, they rebooked it for a different time and it was practically impossible to reach them to change it to something that suited my plans. I called them twice, every time the answer was, you will be contacted in 48hours to be assisted with a new ticket. I have complained about it and it has been 2 months of them ignoring me. The only way of communicating with them is through facebook messenger where the last 3 times I have been given the same answer: "wait for 24h to be "called/contacted". And of course " don't worry" which has absolutely 0 value in a B2C discussion.

Please avoid them at all costs! Thanks, R

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