Qoo10.sg is a very bad and lousy non productivity in service.if expect return or refund of defective goods please do not purchase from qoo10.sg
Case 1
II had pay for an item of above $300 and found out no stock at all and yet they accept the payment after told there arent any stock and contacted qoo10 but they arent helpful to find out where and when the payment gonna return back to my account.and once return money from seller first will return to qoo10 and you have to trouble to login qoo10 and select you want $ back to you.
Case 2
I bought an item but is not working at all and contacted due to seller no response for 3rd reply but qoo10 response is lousy that they cant do anyting and told this is between seller and buyer.
Conclude: qoo10.sg is just an empty cell.no service render if they are any fault just yourself unlucky if goods faulty so dont expect any refund etc even goods arent any stock they still post online