I have never had a bad experience with them. I shop with them on a bi-monthly basis and have always received my items in the 2-day window and when I did have an issue with one of my items I was able to message them and get refunded ASAP.
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I ordered a T-shirt and jeans there this month. The T-shirt came in 100% cotton, and the jeans...
I have ordered form ASOS too many times and never disappointed. Good quality, good prices, superb...