I wish I could rate 0 for my experience. I received a faulty dress, full of several black stains, missing buttons in the back and in a wrong colour. Material used for a dress was so cheap, the dress looked like made of plastic. It did not match at all with the picture displayed on their website. They refused to refund me since it was order made dress and stopped replying my emails in the end. I lost my money and still have a faulty dress that I will not wear. They first offered me to take the dress to the dry cleaners? They take no responsibility for making a dress like this. Horrible customer service, product and overall experience.