Reed B.

I bought quite a few cards through these guys and their customer service was pretty good at first, however, I started getting more and more fraudulent cards with them, and it seems they got to the point they just didn't want to deal with me anymore, and so all of the sudden my credit card just "stopped working?" Dan and team that had previously been helpful and friendly, just stopped even responding to my emails... pretty pathetic! I considered myself a very good customer, and had initially felt good about supporting this smaller company, but am so glad I am done with them now! They are not honest people and I would never recommend them to anyone! If they can pull this kind of crap on me, then believe me, they can pull this crap on anyone! No customer fidelity at all! For someone that's been in the secondary gift card market for some time now, and knows quite a bit about this market, there are much better gift card resellers out there. My recommendation... don't waste your time on Card Cookie!

I have six defrauded cards (bad cards with no balance) now with them totaling about $300 that I am currently out, and now about 2 months later since I initially contacted them, and not a single response! I am a long time customer, but apparently this doesn't matter. DO NOT BUY OR SELL ANYTHING TO THEM! THEY NEED TO BE SHUT DOWN! I'm assuming they are on the verge of going under. I have filed a claim with the BBB, and just contacted my credit card company today.