Rebekah C.

Ordering a child's Halloween costume 5 weeks early seemed more then reasonable and ahead of the game to me. Well, I'm having to buy another costume so my child has something for parties this weekend. Customer service is nearly impossible to get a hold of! I was told when I finally found a live associate that my order couldn't be canceled bc it had shipped already, well... 4 day later I I just received notification that my costume is being prepared to ship. I better get a full refund when I turn that puppy right around. How is this site still operating?!