Rebecca S.

Had an international gift box shipped overseas as a wedding gift. Both jar lids came off in transit although the actual jars didn't break. 10 days in transit and everything was covered in sticky goo. The food looks super unappetizing.The box recipients were embarrassed just as I was. Harry and David shipped out new jars but I am leery of their packing and shipping. I was given a 20% off coupon for the inconvenience. 20% for embarrassment and inconvenience - I get better coupons for free from other companies! Sent an email to tell them what happened and received no acknowledgment at all. Waste of time and money - will not recommend HD to anyone and I am done doing business with them.