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Not going to change my review of the quality of the clothes but I will say that their customer service contacted me after my last review & refunded the whole order wo asking. I didn't expect that at all. I have no problem paying for what I buy but it was very generous of them. Still 1 star for clothing quality but 4 stars for customer service.
Super cute on the 10 lbs models. Real women, I'm 5'5", 145lbs, it's not true to their size chart, cheap material, looks different than in pic, & they only accept returns if the product is damaged. I've ordered from Asian companies before. I understand that their clothes run small. I've also gotten super cute clothes from them & had great customer service. Dresslily IS NOT that company. DO NOT WASTE YOUR MONEY!
Rebecca P.'s review of DressLily earned a Very Helpful vote
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Their products are beautiful and of good quality, prices normal, shipping time normal and they...
I recently purchased four dresses from Dresslily and they're all very high quality and absolutely...
Dear rebecca,
We are sorry that you are experiencing issues.
Please note that Dresslily does provide a size chart on all our item pages, and it is shown clearly when choosing a size. We kindly ask that customers use their exact measurements against our chart to calculate the correct size before purchasing.
We have contacted you via our Support Center. Please reply to us there.
Thank you for your understanding
Dresslily Customer Support Team