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Ordered an item and quickly wanted to cancel because I wasn't finished shopping. I contacted the seller and they promptly cancelled the order and refunded my account. Unfortunately, their system didn't catch the cancellation and the item shipped out anyways. I contacted the seller and asked if they wanted me to return, they promptly responded stating that I can keep the item as a free gift. No other company has ever responded so very promptly like they did and treat me like a human being; we had actual conversations and were polite and considerate. I appreciate that, respect goes a long way on both sides. I will absolutely continue to shop through this website.
Thank you very much.
Rebecca L.'s review of Bonanza earned a Very Helpful vote
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I've had a booth at Bonanza for many years. Excellent help when needed. Good customer service....
Hi Rebecca L., thank you for your review. We're happy to hear that and look forward to seeing you on Bonanza again soon!