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Rebecca L.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Shopping

Member since March 2019

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1 Review by Rebecca

Ordered an item and quickly wanted to cancel because I wasn't finished shopping. I contacted the seller and they promptly cancelled the order and refunded my account. Unfortunately, their system didn't catch the cancellation and the item shipped out anyways. I contacted the seller and asked if they wanted me to return, they promptly responded stating that I can keep the item as a free gift. No other company has ever responded so very promptly like they did and treat me like a human being; we had actual conversations and were polite and considerate. I appreciate that, respect goes a long way on both sides. I will absolutely continue to shop through this website.
Thank you very much.
Jackson B. – Bonanza Rep
Hi Rebecca L., thank you for your review. We're happy to hear that and look forward to seeing you on Bonanza again soon!

Rebecca Has Earned 1 Vote

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