Rebecca H.

To get me to agree to sign up for a discounted package to hear about their resort, they had me pull up Hilton Signia Orlando as one of the places they said I would have as an option because I was not interested in the resorts the first sales guy mentioned. They said it fills up quick, so I would have to call and reserve dates which I tried to do immediately after I purchased the package. I was then given the run around for the entire year while I was trying to book, each time giving me future dates to call back. My trip is next month and it was just confirmed I will not get the resort I was promised and they refuse to refund me. That resort was NEVER available! I plan on going 2/14/24, but I can promise that they will wish they refunded my money instead of having me loudly discussing my dissatisfaction in their lobby, restaurant, pool, and to everybody that is in ear shot distance. THIS COMPANY IS A BAIT AND SWITCH SCAM!