R E.

Be aware! Dangerous company making illegal benefits, by tricking consumer, Scammers and cheaters
Be aware! Scammer, Fraud, cheater
I am reporting this incident to protect others
They are criminals intending to illegal financial gain
Order IAU******* date 2/5/2020
Unlocking iphone 8 T- mobile / carrier unlock
My device is clean, not reported as lost or stolen or blacklisted
It was bought on ebay and I was looking to unlock it.
They charged me 28.80 cad$, then one day after they asked for 191$ to complete my order.
Those people are using preorder and prepayment to trick consumer without explaining this clearly to them on their main page.
They tricked me offering a discount of 20% by e-mail on 36 $ to encourage me pay and get my money illegally, then They made a clear fraud and scam to get from me 191 $ more, to complete the service by retaining my payment.
They never explained neither in our correspondence by email via your support center that this is a prepayment and I have to pay more to get the service

They refused my request to refund and I would consider this as:
A clear fraud and scam
I will be considering that they have violated law by asking to charge hidden fees while offering service for a fixed price that they have posted on their web page.
"Companies who are charging hidden fees may be
Violating some federal and state consumer protection laws. Under several state laws around the country, consumers have the ability to recover damages if they believe the fees they were charged were deceptive or fraudulent in nature".
"Referring to Canadian legislation this contains criminal and civil sections that prohibit false or misleading representations and deceptive marketing practices.

They are a dangerous company making illegal benefits, by tricking consumer