I tried to get my birth certificate for over a month and I had to send in the same documents multiple times. Calling is pointless because they never answer. It always says "high call volume" and I would wait for at least 30 minutes before trying again another day.
Hello Raymond. We appreciate you placing your birth certificate order through VitalChek. We apologize that you have not received your order yet. Please contact us with your order number so we can assist you. The quickest way to reach us is by private message at Facebook.com/VitalChek. You will usually get a response in a matter of minutes. You can also email vitals.customerservice@vitalchek.com.