I have not been able to get through the process. Once your at phone call verification it states more than 30 min wait and hours still waiting. It's a terrible 3rd party program that road blocks the what was easy EDD process. I like the old EDD process even if I had to wait 2 weeks for approval - at least it worked
Hello,
We are glad to see that you have been contacted by an IDme representative regarding your account issue. If you would like further assistance, please send us an email at sj.support@id.me. We are happy to help.
IDme Social Response Team