Rayma D.

Talk about wonderful people! I've never found a business more friendly, cooperative and considerate. With four rescue dogs and a rescue cat, the best food is mandatory. And dealing with the best people ever makes is a pleasure to get the quality I need. With scheduled shipping I can move the dates I need forward or back depending on the amount of food my furkids consume. Never a problem. I wish the employees all lived next door! Thanks, Chewy, for being the best in the business!

Loyalty obviously means nothing to PCH. All too often, the Search and Win program resets itself back to "wow, look at you - you get 5000 points for your first search" when it's possible to go back and show the search for the previous day awarded 25,000. Talking to one of their representatives does no good. "Let me check into that for you and if we can prove you did search yesterday, we "might" be able to restore your points. Why? The system is apparently broken. When asked what browser I use and I told them Chrome 10, I was told they haven't yet upgraded their own programming to accommodate 10 because so many people are "really old" and don't use newer technology. I've been using computers since before they invented the internet so I'm one of those old people. What they don't understand is that old doesn't make you stupid! This used to be a fun diversion - I realize I will never win anything - but the consistent glitches are getting old fast. It's broken PCH - please repair it.