Ray H.

I ordered a 3 pack of filters for my refrigerator ice/water system. They shipped about five days later, why in this day and age? When they finally arrived, the cheap bag used was torn and two of the filters were completely destroyed. Since I knew at that point I was dealing with a shoddy company, the filters would be of poor quality as well. I bought filters on Amazon to replace the one I needed. These arrived before FiltersFast even responded to my issues. They "claim" they are issuing me a credit for the two damaged ones but that could take at least a week. The one that survived that I wanted to return they charged me $7.99. This company ranks as one of the most pathetic I have dealt with in years. Wake up FiltersFast, there are millions of competitors now online that give excellent service and sell quality products. You just lost a repeat customer.