I ordered 1000k coins for my son as a gift. The process of getting these coins is a disgrace. It involved accessing a mule account with two levels of security, which required me to login to a Chinese email account. I then was told that I would have to transfer the coins from the mule account to my account by selling a player high and buying him back low. Even if I knew how to do this (which I don't) with a limit of 10k per player, that would mean 200 transfers. Their solution was to ask my son to do it, if I didn't know how! I could also trade up my players to reduce the number of transactions. But surely that would mean a bigger risk of losing the good player when transfer listing him cheaply? The other advice was that I should have know this and gone for the more expensive but easier option. An option which requires me to give login details to complete strangers so I assume they can do it on my behalf. In any event, none of this was made clear when I parted with my money and the overall process is a complete and utter joke. Please, please, please do not order FIFA coins through this site. Ever.