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Raya A.

Contributor Level

Total Points
163

2 Reviews by Raya

  • ValueMyStuff

1/17/24
Verified site experience
• Updated review

Easy! Prompt! Satisfying!

Extremely easy
12/22/23
Verified site experience
• Previous review
Reason I chose this business:

Have an item that I can not find much information about its value unless I subscribe to Worthpoint- I'd prefer getting information from Barnaby's

  • FactoryOutletStore.com

12/24/16

I purchased a refurbished GARMIN GPS. I had intermittent problems with it in the first month. I called and was told to try it for a bit longer (note: the return period ends at 30 days). I continued to have the problem intermittently. When I called to return it for service I was told I would have to pay shipping both ways because shipping is only paid in the first 30 day period. In addition, the item is under a one year warranty: they would send me a new product, but the warranty would end at the end of the original year (less than 2 months from now). Usually when you get a new product the warranty date resets. Additionally the customer service rep was very rude. I refuse to pay shipping and be sent another item that may or may not work and then have no recourse. I would not recommend doing business with this company.

Raya Has Earned 3 Votes

Raya A.'s review of FactoryOutletStore.com earned 3 Very Helpful votes

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5/7/24

Great quick service!

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5/7/24

A bit slow and I was disappointed with the price it was valued at.