Thumbnail of user ravindrak

Ravindra K.

Contributor Level

Total Points
81

1 Review by Ravindra

  • Groupon

9/12/14

A real pathetic customer complaint handling Co. Avoiding approach thinking it will be resolved.
I have been chasing them since 14th Jul'14, called them 50 times, sent mails, no response. On phone they say your call important but get s disconnected after 2.14 sec. I was promised 3 times seniors will call but no call till date.
They issue vouchers without commitment of honouring by merchants.
The products shown on site and actual also varies in terms of colour and size.
Totally unfriendly customer management approach by co. Officials.

Tip for consumers:
Be careful when you buy products online as customer management vvvv poor and approach not customer friendly.

Ravindra Has Earned 1 Vote

Ravindra K.'s review of Groupon earned a Very Helpful vote

Ravindra hasn’t received any thanks yous.

Ravindra doesn’t have any fans yet.

Ravindra isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user gaj6576
G u. reviewed Groupon
1/2/24

For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and...

Thumbnail of user alisac21
Alisa C. reviewed Groupon
12/10/23

I have had many fun excursions when using this website. For example lavender field farm visit in...