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Rather not say B.

Arkansas, United States

Contributor Level

Total Points
260

2 Reviews by Rather not say

  • Creativefabrica

4/2/24

The bigger variety of everything under the sun. Very affordable. I only pay $9 monthly. It knocks font bundles out the park. Never had any issues with downloading. Worth a try!

  • mSpy

2/18/24

Customer 4 3yrs. Always great but the last 4 months nothing works as intended. Looking 4 replacement

Tip for consumers:
I've always recommended MSPY 2 everyone I could. Sadly I can no longer do that bc since the update most features don't work. Happy customer for 3yrs until now. I tried every recommendation that support suggested to no avail. I wish I hadn't just spent $100 bc now I can't get it back or use the service. VERY DISAPPOINTED!! IF ITS NOT BROKE DONT FIX IT!!

Products used:
Premium package. It was awesome until the update. Now most features are broken everyday so it's no point in using it. I've reset the device & uninstalled & reinstalled so many times it never helps. Very bummed out I loved it the past 3 yrs. Looking for a replacement since this is useless to me now. Wish they had left it like it was! Hopefully in the future things will work like they used 2.

* mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Quality
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Sergey V. – mSpy Rep

Dear customer,

We're deeply sorry to hear about your recent experience. It's disheartening to learn that you've encountered issues with our service after being a loyal customer for three years. We understand the frustration of features not working as intended, especially after a recent update.

We take your feedback seriously and want to ensure that all our customers receive a reliable and effective service. If you're considering looking for a replacement, we understand and respect your decision. However, if there's anything specific we can do to address your concerns or if you'd like us to investigate further to try and resolve the issues you're experiencing, please don't hesitate to reach out to us directly.

We value your loyalty and the trust you've placed in us over the years, and we apologize for any inconvenience caused. Thank you for sharing your feedback with us, and we hope to have the opportunity to regain your trust in the future.

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