I ordered an manual ss hopper grinder from this website For 1350 rupees
I received a product that had rust and cracks which were cleverly hidden with loads of grease.
On first use of the product, it broke, obviously.
When I made a complaint. These people are asking me to pay 705 rupees for the part, which should have been replaced because I received a rusty part in first place.
Customer service is poor, i will proceed with consumer forum complaint but i thought, this experience must be shared