I had the worst customer experience EVER at Namshi. The Brands they sell are fake, although they claim that they are original and sell them at a high price. I also tried contacting the customer support for a replacement on an item that had a fault; they kept promising theyd pick it up and no one did. I wrote to them at least three times and they lied to me every time about a refund and nobody collected the item and I never got a refund!
I'd rather pay extra shipping items off amazon than buy from these guys.