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Roy G.

Contributor Level

Total Points
82

1 Review by Roy

  • Mailjet

5/25/18

Pros:
- Their drag & drop editor is probably the best on the market; I have tried a number since and never found one quite as good.

Cons:
- Getting my account banned after using their service for over a year and a half, regularly upgrading my subscription with them (I had just upgraded to a 125 sub when my account was banned), and without warning.
- Not being informed that my account had been banned. I only realized that my account had been deactivated when I contacted the Customer Support (who threw me around like a hot potato) who finally informed that I had broken their terms of service.
- Not being able to get a straight answer out of Customer Support for days as to WHY exactly the account had been deactivated (even when giving me details they remained vague, unhelpful and said details were impossible for them to substantiate).
- Having to threaten to sue them to be given a few days limited activity (40 emails per hour, which is pittance) to change to another emailing solution.
- An overall terrible experience towards the end that completely soured any good faith I might have had for them until that point.

1/10: would recommend using any other solution than their's to any colleagues.

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