I ordered from Camera Power Pro 6 days ago, with expedited 2-3 day shipping that I paid extra for. I have reached out to them in every way they allow, email and by phone, regarding the status of my order. The person on the phone is sales, this is the only working option to select when you call, is completely useless. He claims that he is the absolute only person there and can not access my order, cancel it or refund my expedited shipping fee. He also cannot transfer you to anyone else because again he claims he is the only person there. I have also tried emailing the appropriate email for help and have yet to hear back, keep in mind that when you email them they state that it could take up to two days to get a response... well, it is 5 days since my first email and I have no response, tracking number or the product I ordered. Avoid this business at all cost!