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Randee W.

Contributor Level

Total Points
82

1 Review by Randee

  • Flighthub

7/3/17
• Updated review

On hold today for one hour and two minutes was told my refund will be here and 6 to 8 weeks when I insisted on speaking to a supervisor I was put on hold again and then hung up on apparently they were asking for my banking information Which has nothing to do with my refund, it was on my credit card, I have contacted the better business again. They need to shut down companies like these. It is now 16 weeks since this started. It's irresponsible and disquisting that a company is allowed to get away with this.

Will not refunds our money after 14 weeks
3/11/17
• Previous review

Cancelled trip Mar 14/17 and told 6 to 8 weeks for a refund which is ridiculous. Called June 5th, on the phone twice for almost an hour, then told they called accounting and it was done that day. Now 14 weeks and counting. They have the information they need for the refund but refuse to process it, you will get nothing but excuses every time you call

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Sarah C. – Flighthub Rep

Hi Randee,

Could you please send us your 9-digit booking reference by private message? We'd like to looking into your reservation for you.

Kind wishes,
FlightHub Team

Randee Has Earned 2 Votes

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