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Randall F.

Nebraska

Contributor Level

Total Points
80

1 Review by Randall

  • Tactical World

9/23/23
Verified purchase

Ordered 2 XL shirts and received an XL that was actually a Med and a XXL. Shirts were also very cheap looking. When I asked for a refund because I couldn't wear either one I got an automated response offering a 30% refund and keep the shirts. Told them I could not wear the shirts and I wanted full refund. They responded telling me if I return them I would be charged shipping and the cost of a shipping label (whatever that means) even though they sent the wrong product. They said if I just keep the shirts they would give me 50% refund. Told them to give me the 50% and I would give Goodwill the shirts. I have been purchasing tactical gear and clothing for over 50 years and they had a chance to be one of my go to places but they would rather make a few dollars one time then make multiple sales to you. Their loss! Never buying from them again.

Tip for consumers:
Use a different company. Quality and service are terrible

Products used:
Shirts

Service
Value
Shipping
Returns
Quality

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