Rana F.

The worst shipping company I ever dealt with.
I got a package on my US hub which its value was over-estimated & its dimensions was wrongly stated as well. I tried to correct both with no hope for 3 consecutive days. So I decided to forward it to a local US address which a service provided through their website. I filled the required form & paid for the service, then they replied on me by email the next day that my shipment is over-sized & that they will charge me extra fees. Since then I didn't receive any update from them. The package is still suspended on US hub & I can't forward it although I already paid for the service. Every-time I contact them, they keep telling me u'll get a reply in 1-2 business day. I heard a lot bad experience with this company, but thought maybe it's not correct. Now I'm pretty sure that all the reviews are correct.
Here is my request no.: *******, maybe Borderlinx are interested to investigate this issue, which I doubt.