They are simple collecting money and never deliver. I have purchased shoes from them years ago and was happy with the quality of the product and the service was decent. However, it seems like they are having problems and it seems like they are simply collecting money and don't deliver and don't refund. I have purchased three shoes in two transactions, it's been 9 months and every time I ask for an update I get the same response. DO NOT PURCHASE ANYTHING FROM THEM.