Raman C.’s Reviews of YellowPages.ca & more

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2/21/19

Got me into a verbal contract for a year, which I honoured by paying the amount in full. Instructed them to not renew the contract. A year later I get a call from their Accounts Receivable saying I have outstanding balance. My ad is not even on their website. Huge waste of time and money. I am writing this review while on hold for the last 15 mins with their Customer Service department.

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YellowPages F. – YellowPages.ca Rep Over a year old

Hi Raman, we are sorry to read about your experience. We are proud to help Canadian small and medium businesses grow with a wide variety of marketing solutions. Our contractual terms are for a 12-month period (or a 6-month period for certain products). Customers are able to cancel their contract with Yellow Pages by providing notice 3 months before the expiry of the term. If not, contracts automatically renew, as mentioned in our terms and conditions. If the situation you are describing in your review has not been resolved yet, we invite you to contact us at 1-844-875-4290, a member of our team will be happy to help.