Thumbnail of user ralphw26

Ralph W.

Contributor Level

Total Points
96

1 Review by Ralph

  • Flighthub

10/22/16

Flighthub gets zero stars! Their transaction with me falls with the definition of fraud in the Criminal Code of Canada, to wit: 390. Fraud. "Every one who, by deceit, falsehood or other fraudulent means, whether or not it is a false pretence within the meaning of this Act, defrauds the public or any person, whether ascertained or not, of any property, money or valuable security or any service,. Is guilty of an indictable offense..."
A Flighthub agent told me was purchasing two return tickets from Toronto to Holguin, Cuba on Air Transat (outbound Dec. 30/16; return Jan 13/17) for C$904. When the e-ticket arrived it cited DIFFERENT DATES, AIRLINES AND PRICES: Cubana via Havana with stopover, outbound Dec 28; return Jan 11, for C$1319. Despite numerous calls with stonewalling agents I can get neither a refund nor a re-issue of the ticket based on what I was sold over the telephone, without incurring penalties ranging from $100 to $250 per person, despite the fact that this was 100 % Flighthub's error. My VISA card has been charged. I will report Flighthub to the Canadian Anti-Fraud Centre, and the police. Never use Flighthub.

Tip for consumers:
Midhat from FlightHub expressed concern, and asked me to contact them directly, which I did. Midhat said FlightHub's "Escalation Team" LOL would get back to me within 12 hours to resolve the problem. Another lie & obfuscation from FlightHub. It did not happen.

Thumbnail of user markk83
Sarah C. – Flighthub Rep

Hi Ralph,

We are so sorry to hear that you're having issues with your booking. Could you please send us your 9-digit booking reference number by private message? Our Escalations Team will look into this issue and contacting you as soon as possible to help resolve the matter.

Kind wishes,
FlightHub Team

Ralph Has Earned 16 Votes

Ralph W.'s review of Flighthub earned a Well Said vote

Ralph W.'s review of Flighthub earned 15 Very Helpful votes

Ralph hasn’t received any thanks yous.

Ralph doesn’t have any fans yet.

Ralph isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user cobrien
5/6/24

I booked a flight with Flight Hub to an area of a foreign country which I have never traveled...

Thumbnail of user mikedavis600
4/26/24

This company should be banned to exist. They use "bait and switch" to increase the price of their...