This business have no professionalism. I have a warranty claim opened by their mechanic and myself that the reported issue is not yet resolved. I have requested refund and no one is responding to my email. I paid more that 600 to replace oxygen sensor and brake pads to fix check engine and brake issue. You mechanic was not able to resolve problems reported on the car. And they are not responding to emails to *******@yourmechanic.com. I WILL NOT RECOMMEND THIS BUSINESS to anyone with European cars. They do have skills for those cars specifically in Sacramento, CA metropolitan area. I am stuck waiting for their warranty claim request so that i can get my car smogged for registration. Very unreliable and unresponsive. Stay Away. It is hard yo get appointments with mechanics it sometime take week. 3 times your mechanic cancelled the appointment as mechanic was not available, which was available while booking online appointments. My appointment was 3 day in advance and i received a call a day before to cancel. Please do not waste your time trying to schedule appointments as if your issue is jot resolved you will be stuck wiyh warranty claim. Very bad experience.
Hi Rakesh,
Thank you for taking the time to leave your feedback and apologies for any inconveniences that you may have experienced. This does not reflect the level of customer service we aim to provide. We are forwarding your feedback to the proper department for review and will be in touch with you regarding your concerns.
Best regards,
YourMechanic Team