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Rajan A.

  • 1 Review
  • 1 Helpful Vote
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Experience: Business

Member since September 2020

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1 Review by Rajan

9/29/20

Where do I start?! Ordered 2 x name sets of their triple layer "luxury" business cards, everything about these cards is the complete opposite of luxury! Cards arrived 2 weeks ago, firstly they only printed and sent 1 name set but charged for 2. On to the quality, the design is very basic 2 colour with a solid black background, the black literally looks like mottled grey, the cards were also meant to be 85x55mm in size, they arrived 82x55mm which threw off the perfectly centred artwork completely. Very reluctantly I agreed to a re-print on the assurance from customer service that the cards would be personally checked by the quality control manager. Well, the re-printed cards arrived today, they managed to print both name sets this time but the quality has left me gobsmacked. The background looks even worse, cards are bending in several places and they literally look like they have been trimmed with a butter knife, I genuinely mean the edges of the cards are quite literally shredded! Not a single one of the now 150 cards is even close to passing as presentable, and this is apparently what their quality control is. I've been a long time customer of Solopress, but the last few orders with them the quality is completely non-existent, they've lost my business for good, i've spent over £400 with them this year and really regret it now, trust me go to a different company!

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