The worst service ever
I ordered my item on 13th December which was meant to receive on 19 December
They sent me a tracking number for myHermes which says the order was placed as i spoke to the myhermes they told me the order was placed but the item there was no collection
There line was closed till 2nd i called them up after one hour wait they said we put a complaint through
I spoke to them today and they lied about the item was lost
It was Christmas present and the only thing i was told we are sorry
They done it second time when i asked for refund i was told you will receive it in 5 days
I would highly recommend to not order anything from them and report them
Useful